Philippine Airlines (PAL) has selected IBS Software’s cloud-based iCargo platform to replace its current cargo system. The implementation will extend the platform across PAL’s domestic and international cargo operations and support its full range of business functions, according to IBS Software.
iCargo is designed to handle cargo movements in both domestic and international operations. That includes international requirements such as customs reporting, duties and taxes settlement, and regulatory compliance. IBS Software says the platform is already used by carriers with a similar mix of demands, giving it the flexibility and scale to manage both types of operations.
The transition is intended to address key operational requirements in system performance and data analytics. IBS Software says iCargo will provide capabilities for faster shipment processing, greater reliability and end-to-end shipment visibility, while reducing manual intervention and supporting more efficient processes.
PAL points to visibility and customer experience
Jason Siy, vice president for cargo business at Philippine Airlines, said the initiative represents an important step in the modernisation of the airline’s cargo business. As PAL grows across its domestic and international network, he said, it needs a system that increases visibility, improves operational efficiency and enables a better customer experience.
Siy added that PAL sees iCargo as a key enabler of its long-term cargo transformation strategy and its ambition to build a stronger cargo business for the future.